Your privacy is our highest priority at jiabet. This Privacy Policy clearly explains how your information is collected, how it is stored, and that it is never sold to third parties.
At jiabet, all your data is protected with 256-bit SSL encryption. Your information is transmitted and stored using bank-grade security technology.
Jiabet never sells your personal information to any third party. Your name, contact number, and transaction details remain strictly within our organisation.
You have full rights to view, correct, or delete your personal data. Manage your information easily through jiabet's settings.
Jiabet's servers are housed in internationally certified data centers, with 24/7 security monitoring and regular security audits to keep your data safe at all times.
Identity documents collected during the KYC process are stored with the highest level of security and are never shared with any third party unless required.
You can opt out of promotional messages from jiabet at any time. Your communication preferences are entirely in your hands — unsubscribe from email, SMS, or push notifications as you choose.
We follow the highest industry standards to protect your personal data, with dedicated security measures at every level.
Compliance with international data protection management standards
Third-party security audits conducted every 6 months
Data managed in compliance with European data protection regulations
By creating or using a jiabet account, you are deemed to have accepted this Privacy Policy. Please take a moment to read it carefully.
Jiabet (www.jiabet.bet) takes your privacy seriously. This Privacy Policy is issued on behalf of jiabet to explain how we collect, use, and protect your personal information.
Millions of people across Bangladesh use jiabet. Keeping every user's data secure is our foremost responsibility. We do not — and will never — sell your information to any third party for profit.
This Privacy Policy applies to the jiabet website, mobile app, and all associated services.
When creating an account with jiabet, you voluntarily provide the following information:
| Data Type | Example | Requirements |
|---|---|---|
| Contact Information | Mobile Number, Email | Required |
| Identity Information | Name, Date of Birth | Required |
| Payment Information | BKash/Nagad Number | Required |
| KYC Documents | Copy of NID/Passport | For Verification |
| Address | District, Division | Optional |
Certain information is collected automatically while you use jiabet. This data is used to improve the quality of our services:
Please Note: jiabet never collects your bank PIN, bKash PIN, or password. If anyone asks for this information, contact our support team immediately.
Jiabet uses your information only for defined purposes. We never use your data for anything else without your consent:
To create, verify, and manage your account
For processing deposits, withdrawals, and bets
To resolve your issues and provide support
To detect and prevent fraudulent activity
To improve jiabet's features and overall experience
To keep you informed about bonuses and offers tailored to your preferences
Jiabet retains all your data for as long as your account remains active. Following account closure, certain information may be kept for up to 5 years for legal or regulatory compliance.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as your account remains active | Service Delivery |
| Transaction Records | 5 Years | Legal Obligations |
| KYC Documents | 5 Years | Regulatory Requirements |
| Log Files | 1 Year | Security Monitoring |
| Marketing Data | Until consent is withdrawn | Contact |
Your data is stored in internationally certified data centres, with servers secured around the clock and backed up on a regular basis. The highest level of encryption is applied to all data transfers.
Jiabet uses the following technologies and methods to safeguard your data:
Jiabet does not sell your personal information. However, limited data may be shared with trusted partners where necessary to deliver our services:
jiabet does not share your information with any of the following parties for any purpose: advertising companies, data brokers, third-party marketing firms, or any buyer for commercial use.
Jiabet's website and app use cookies — small text files stored on your device that help enhance your browsing experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Login sessions, security, and core functionality | At session end | |
| Understanding usage patterns and improving our services | 1 Year | |
| Displaying relevant offers and advertisements | 30 Days | |
| Remembering Language, Theme & Settings | 1 Year |
All cookies except essential ones can be disabled through your browser settings. Please note that doing so may cause certain features to stop working.
As a jiabet user, you have full rights over your personal data. Your key rights are outlined below:
You may request to view the personal information jiabet holds about you.
You may request corrections to any inaccurate or outdated information.
Under certain circumstances, you may request that your data be deleted.
You may object to your data being used for specific purposes.
You can request a copy of your data in a machine-readable format.
You can opt out of promotional messages at any time.
To exercise any of these rights, email us at support@jiabet.bet or reach out via live chat. jiabet will respond to your request within 30 days.
Jiabet strictly prohibits use by anyone under the age of 18. We do not knowingly collect any information from individuals under 18.
If we learn that a minor is using jiabet, the account will be immediately suspended and all collected data will be deleted. Parents who have concerns about their child's activity are welcome to contact us.
For Parents: If you believe your child is using jiabet, please contact us at support@jiabet.bet. We will take immediate action.
Jiabet may update this Privacy Policy from time to time. For any significant changes, members will be notified in advance via email or push notification.
If you do not agree with the updated policy, you may close your account. Continued use of jiabet following any changes will be considered acceptance of the revised policy.
The date of each update is noted at the top of this page. You may request a copy of any previous version, and we will provide it.
For any questions, concerns, or requests regarding this Privacy Policy, please contact jiabet's Data Protection team:
Support@jiabet.bet — Response within 24 hours
Active 24/7 across the website and app
Once a privacy complaint is submitted, we aim to resolve it within 7 business days. Complex cases may take up to 30 days.
Sign up with jiabet and keep your data completely secure. Join 3 million members across Bangladesh and start betting safely.